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Greenwashing For Financial Institutions In India: Challenges And The Way Ahead

Financial institutions play a crucial role in the development of countries and the pursuit of sustainable goals. However, greenwashing, the deceptive portrayal of environmental practices, undermines sustainability efforts. Despite limited research on greenwashing in financial services, its implications for researchers, practitioners, and policymakers are significant.

Understanding and mitigating greenwashing can enhance customer trust, attract more clients, and promote sustainability. In emerging markets and developing economies, green finance can drive sustainable development by incentivizing responsible investments that reduce carbon emissions and enhance resilience to climate risks. This research sheds light on structural weaknesses in decision-making processes, highlighting the importance of long-term investment in environmental sustainability.

It suggests that the primary reason behind greenwashing in these regions is not an inherent disregard for the environment but rather a structurally weakened decision-making process. Green finance and climate-sensitive investments can act as catalysts for sustainable development by driving additional incentives, making responsible investments more desirable for private and institutional investors.

This can lead to increased lending against projects that promote carbon reduction, resource productivity, and resilience against climate-related transition risks faced by private enterprises. The findings of this research are crucial for devising strategies to combat greenwashing and foster sustainable practices in financial institutions.

Introduction
The increasing environmental concerns of people worldwide about the pollution level and the state of the planet are having different impacts on economic behaviour. Thus, marketing has various perspectives, so this environment provides marketing opportunities for an ecological product. People may have factors other than personal incomes to be concerned with regarding the effect of interest in the environment.

If awareness of, or concern about, sustainability could affect sustainable people's satisfaction with their lives without increases in real income.[1] Then, it seems plausible that such awareness or concern could lead to changes in demand. The firms adopt marketing strategies to meet the consumers' current and changing needs may aim to care about not only the product features but also a concern by winning people's satisfaction.

The relationship between consumers and companies can significantly influence and be influenced by environmental concerns. As individuals become more aware and knowledgeable about the impact of products on the environment, they are more likely to seek out eco-friendly options.[2] This increased demand for sustainable products has created a unique opportunity for businesses to adapt their marketing strategies to align with these preferences.

By prioritising sustainable practices and emphasising environmental responsibility, companies can appeal to a growing demographic of environmentally conscious consumers. In addition to consumer demand, there is an increasing focus on corporate social responsibility and environmentally friendly practices.[3] Companies are recognising the importance of demonstrating a commitment to sustainability, not only for the benefit of the planet but also to align with public sentiment. As a result, marketing efforts are shifting to emphasise eco-friendly attributes and promote products and services designed to minimise environmental impact.[4]

Furthermore, sustainable marketing goes beyond promoting specific green products and extends to a company's overall values and practices. Consumers are increasingly seeking brands embodying environmental consciousness and contributing to positive change.[5] Therefore, marketing strategies are evolving to encompass a holistic approach to communicating an organisation's dedication to sustainability at every level.[6]

Ultimately, the evolving landscape of environmental concerns and the growing importance of sustainability present new opportunities for marketing.[7] By embracing and integrating ecological principles into their strategies, businesses can meet consumers' changing needs and contribute to a more sustainable and environmentally responsible future.[8]

The ultimate aim of the firms in the market today is to achieve sustainability, for they understand that if they are not sustainable, they must find an exit from the market. The concept of sustainable development relies on a balance between the corporate profit-making.

Can we do the same until such resources exist?[9] This realisation has made customers, who are more concerned about the environment, subject to certain environmental factors around them. The present study proposes a comprehensive investigation in this area by attempting to evaluate the perceptions of consumers in India about green marketing, corporate environmentalism, and consumers perceptions of financial institutions.[10]

The key reason why firms strive for sustainability is because it is crucial for their long-term survival and success in the market. Sustainable development is the foundation for any business looking to thrive in the long run. Additionally, the consumers' ever-growing redness and concern for environmental issues significantly impacted their preferences and choices regarding products and services.[11] As a result, understanding the perceptions and attitudes of consumers towards green marketing and corporate environmental practices is of utmost importance for businesses.

Furthermore, the study also aims to explore how consumers perceive financial institutions' environmental initiatives and practices.[12] This holistic approach will effectively provide valuable insights into the overall impact and effectiveness of green marketing and corporate environmentalism in India.

Background of Greenwashing in Financial Institutions
Increased globalisation and industrialisation have led to an increase in greenhouse gas emissions and caused climate change impact. The increased focus on climate change is leading to an expectation that financial institutions disclose their environmental footprint and actions to reduce their ecological impact.[13] However, financial institutions must often disclose adequate information about their actions and environmental footprint or provide conflicting or misleading information.

This is a classic case of greenwashing - providing the information on the actions and the ecological footprint to be misleading. In the current study, an attempt has been made to survey the published CSR reports of different banks and financial institutions in India to find out the prevalence of greenwashing in the form of underreporting.[14]

The information collected from the annual reports of various financial institutions has been directly used, and the inconsistencies have been elaborately discussed. The results indicate that underreporting of environmental information is happening since banks and other financial institutions are at an early stage in disclosing such information. This leads to the idea that financial institutions should be educated and motivated to disclose more environmental information if greenwashing in the form of underreporting is to be avoided.[15]

The financial industry must prioritise transparency and hold accountability regarding environmental reporting, as this will benefit the institutions themselves and contribute to the greater effort of addressing environmental concerns globally. By incorporating more comprehensive environmental reporting practices, financial institutions can better serve as stewards of sustainability and ensure that their actions align with the principles of environmental responsibility.[16]

This shift towards greater transparency will not only help address the issue of underreporting but also enhance the overall credibility and trustworthiness of financial institutions in the eyes of the public and other stakeholders. Accurate and thorough environmental reporting is more critical than ever, and financial institutions need to adopt a proactive stance in tackling this urgent issue.

Understanding Greenwashing
Consumers' tendency to take up environmentally responsible conclusions about the company, whether or not they possess appropriate information due to the insolvency of ecological researchers, proves the advantages of delivering superficial signals. Indications may involve awards, sponsorships, environment-friendly promotions, environmentally-friendly advertising, and public statements about environmental behaviour. Not all firms, however, exhibit at least one form of green public relations practice, pushing to increase the power of the firm's position.

Advertising and public relations concentrate on promoting only the communications mode, while there's no positive impact on the consumer's attitude about the company's environmental behaviour.[17] When consumers see eco-friendly branding as a deceptive tactic designed to optimise corporate results and to differentiate the green market, greenwashing messages are hazardous. Consumers can detect greenwashing through in-depth research and analysis of a company's environmental practices, ultimately leading to an informed and responsible decision-making process that supports truly environmentally friendly companies.

With the increasing positive connection between environmentally friendly activities and a stronger market position, it is becoming essential for all companies to portray these favourable characteristics by implementing extensive green marketing. We demonstrate our customer focus by emphasising our high environmental responsibility and superiority over our competitors.

Our company holds a highly esteemed reputation in society, adhering to all legal and ecological requirements and engaging in environmentally friendly initiatives. Greenwashing is the term used to exaggerate a company's environmentally friendly behaviour.[18] These efforts mislead customers into believing that the company is acting ecologically friendly.

Definition and Concept of Greenwashing
The term "greenwashing" was first coined by New York environmentalist Jay Westervald in a 1986 essay regarding hoteliers' practice of placing placards in each room promoting the reuse of towels. It is akin to whitewashing, but where the positive connotation is from the colour green[19].

Ironically, it uses the notion of "green" as being Earth-friendly. Greenwashing by financial companies is the art of boasting that the company is eco-friendly when, in reality, it is nothing. These companies want to give the impression that they are concerned about the planet and the sustainability of the Earth's natural resources. The companies try to imply that the things that are harmful to the environment are not.

Furthermore, the companies working against the environment are portrayed as acts of protecting the environment. Greenwashing is a deceptive marketing strategy companies use to convey an environmentally responsible image not backed up by their actions or company policies.[20] Essentially, it involves disseminating misleading information that suggests a company's products, aims, or policies are environmentally friendly.

This practice has become more prevalent as consumers become increasingly eco-conscious and seek products and companies that align with their values. As a result, it has become more critical for brands to appear green, even if it means stretching the truth or misrepresenting their actual environmental impact.[21]

Greenwashing can take many forms, including making unsubstantiated claims about the eco-friendliness of products, exaggerating the positive effects of a company's environmental efforts, or using misleading imagery that implies a stronger commitment to sustainability than is accurate. Companies may even go as far as creating fictitious green initiatives or certifications to deceive consumers. Ultimately, greenwashing undermines the efforts of genuinely environmentally responsible companies by eroding consumer trust and creating confusion about what it means to be truly sustainable.

Consumers must remain vigilant and critically assess the environmental claims made by companies to ensure that they are making informed choices and supporting businesses that are genuinely committed to protecting the planet.[22]

Summon all the collective efforts of the company to contribute to the betterment of the planet, demonstrating their genuine concern for the environment. However, amidst these efforts, the actual environmental hazards of the current circumstances speak volumes, far louder than their marketing claims. Companies engaging in such "green" practices deceive consumers, industries, investors, and shareholders and threaten the development of authentic, sustainable markets, including the individuals some investors aim to engage.

Greenwashing is essentially the utilisation of images, language, and symbols that imply that companies offer quick solutions to the planet's escalating environmental problems. Those who fall for this marketing ploy will be misled.[23] This phenomenon has serious ramifications for all industries involved in environmental sustainability, particularly the financial sector. Greenwashing has become a strategy to gain an advantage in an intensely competitive industry.

Financial Institutions in India: Current Practices

The NVGs received an endorsement and go-ahead from India Inc. in 2012 when the Securities and Exchange Board of India (SEBI) mandated that its top 100 listed entities include business responsibility reports (as a part of the annual reports in their informal notes). These entities had to disclose information per the nine principles outlined in the NVGs. Since 2012, this mechanism has extended even to other listed entities.

It is also interesting to note that the Reserve Bank of India has also started to tighten the noose on Banks by issuing various guidelines (since 2011) on how the institution has to scrutinise the compliance of the corporations seeking to raise funds in response to specific investment guidelines and policies.[24]

However, these agencies still concentrate on process over the outcome, which historically is natural and in line with the overall regulatory philosophy of the organisation. This, in turn, makes the BRR masking and reporting highly susceptible to greenwashing. Effective reporting and compliance have become focal points for many organisations seeking to align with these policies and regulations in recent years.

Consequently, there has been a growing recognition of the need for transparency and accountability in business practices, with increased scrutiny placed on ensuring that ethical and responsible conduct is at the forefront of all corporate operations and decision-making.

This shift towards a greater sustainable and socially responsible approach within the corporate world reflects a broader environmental and social responsibility trend. It highlights regulators' increasing role in shaping businesses' accountable and ethical behaviour. As such, implementing the NVGs has not only had a significant impact on the corporate reporting landscape in India, but also catalyzes promoting more sustainable and responsible business practices across the country.

As previously mentioned, multiple regulatory bodies within the Ministry of Finance and the Ministry of Corporate Affairs oversee environmental and social risks. This oversight results from the National Voluntary Guidelines on Social, Environmental, and Economic Responsibilities of Business (the NVGs), initially published in 2011 and later rebranded as the National Guidelines on Responsible Business Conduct in 2018. The NVGs offered businesses guiding principles on incorporating social, environmental, and governance issues into their business practices.[25]

These guidelines are aimed at promoting responsible behaviour and sustainable business practices. These guidelines offer a framework for businesses to implement positive social, environmental, and governance policies that enhance stakeholder interests and contribute to the sustainable development goals. The Ministry of Finance and the Ministry of Corporate Affairs play a critical role in overseeing compliance and enforcement of these guidelines to ensure that businesses flourish in a socially and environmentally responsible manner.

Doing so contributes to the overall well-being of society and the environment, cultivating greater accountability and transparency within the business community. By effectively implementing these guidelines, businesses can mitigate potential risks and create long-term value for stakeholders involved.[26] Therefore, companies must align their operations with these guidelines and prioritise responsible behavior and sustainable business practices to contribute to the larger visionary goal of sustainable development.

Overview of financial institutions in India
With the liberalisation policies of the 1990s, service-oriented models have given impetus to business strategy models, which have converged and have aligned themselves to the sustainable grounds mode or CSR practices. This shift towards more sustainable and responsible business practices has become increasingly important in today's global economy, as companies recognise the need to focus on profitability and their impact on the environment and society.[27]

This has led to a greater emphasis on corporate social responsibility (CSR) and the necessity of sustainable development as businesses strive to create long-term value for all stakeholders, including employees, customers, and the communities in which they operate. In this way, companies are not only seeking financial success but also seeking to make a positive difference in the world.

Primary and foremost is the pivotal role that banks and non-banks play due to the extensive range of customer segments they serve. India, being the hub of the largest number of unbanked populations worldwide, provides an important setting for assessing the significant impact of these policies. The banks and non-banks have already established a direct as well as indirect impact on the sustainability of business activities over the years. Additionally, they serve as intermediaries through which the government channels its corporate social responsibility (CSR) initiatives.

This underscores the crucial role that both banks and non-banks play in the economic and social development of India. It is vital to recognize the multifaceted nature of financial services. Banks and non-banks cater to diverse segments, including urban and rural areas, large corporations, small and medium enterprises, and individual customers. Their ability to reach and serve a wide spectrum of clients makes them enablers of economic growth and financial inclusion.

Moreover, the emerging adoption of digital payment methods and online banking services has expanded their outreach. This shift towards digitalization has allowed banks and non-banks to streamline processes and reduce operational costs, ultimately improving access to financial services for previously underserved populations. As such, their role in driving financial inclusion and reducing the inequality gap cannot be overstated. Furthermore, the partnership between banks and non-banks, such as microfinance institutions and payment banks, has been instrumental in extending financial services to marginalized communities.

By leveraging technology and innovation, they have overcome traditional financial barriers.[28] The impact of their collaborative efforts is palpable in the improved livelihoods and economic resilience of those previously excluded from the formal banking systems. In conclusion, the significance of banks and non-banks in India's economic and social development cannot be emphasized enough. Their ability to reach diverse customer segments, drive digital transformation, and foster inclusive growth is indispensable for the sustainable progress of the nation as a whole.

The financial sector in India is extremely diverse, as it consists of various institutions such as cooperative banks, regional rural banks (RRBs), private sector banks, and public sector banks (PSBs). In addition, there are also mutual funds, non-banking financial companies (NBFCs), stock exchanges, insurance companies, and pension funds.

These institutions are regulated and supervised by entities such as the Reserve Bank of India (RBI), Securities and Exchange Board of India (SEBI), Insurance Regulatory and Development Authority of India (IRDAI), Pension Fund Regulatory and Development Authority of India (PFRDA), and the National Bank for Agriculture and Rural Development (NABARD). This financial sector plays a vital role in the Indian economy, helping to mobilise savings and channel them into productive investment opportunities. It also provides various financial products and services to cater the diverse needs of individuals, businesses, and government entities. The presence of traditional and modern financial institutions enables a wide range of financial services to be available in the country, contributing to the overall growth and development of the economy.

The financial sector in India has witnessed significant reforms and advancements in recent years aimed at enhancing financial inclusion, promoting digital finance, and strengthening the regulatory framework to improve transparency and stability in the financial system. These efforts have contributed to expanding access to financial services, reduce reliance on cash-based transactions, and increase the financial sector's efficiency and resilience to various economic challenges and uncertainties. The regulatory authorities and policymakers continue to work towards further strengthening the financial sector, fostering innovation, and aligning with international best practices to ensure a sustainable and inclusive financial ecosystem in India.

Challenges of Greenwashing in Indian Financial Institutions

The concept of greenwashing, also known as green sheen, refers to the dissemination of seeming information that is intended to create a positive public image for an institution, company, or organization, to counteract a significantly older negative image or widely held marketplace belief about a product, company, or other organization.

Greenwashing can convey a false and illusory image of what a financial institution can do. It undermines the credibility of the entire financial industry; maintaining trust in banks is a precondition for banking stability. Greenwashing is notoriously difficult to observe, as it is essentially the way of not doing it.[29] The Indian banks and financial institutions, such as securities services and private equity, face particular challenges in answering their clients' eviction wedges. They invest significantly in those sectors most affected by climate issues, on behalf of their clients, and therefore they face risks of being accused of greenwashing.

This has increased scrutiny of these institutions and their actions to address climate issues. These organizations must develop and implement clear and transparent policies to demonstrate their commitment to sustainability and environmental responsibility.[30] The banking industry must understand the importance of transparency in addressing climate issues.

Ecological responsibility should be at the forefront of their operations and business strategies. This will strengthen trust with customers and investors and contribute to long-term financial security and success. Promoting ethical and sustainable banking practices is essential for the overall health and stability of the financial industry. Hence, banks and financial institutions must operate aptly consistent with environmental and social responsibility.

This can be achieved through stringent policies and transparent communication with stakeholders. The future of banking hinges on its ability to proactively address climate issues and demonstrate true commitment to sustainability.[31] Therefore, banks must embrace these challenges and lead the way in promoting a green and ethical financial ecosystem.

Moreover, it should be noted that the inappropriate designations and criteria currently in place must provide a real solution to the overall ethic of financial institutions. This is true for banking regulation tools, such as minimum capital requirements, and financial authorities, like regulatory reporting. Additionally, market solutions, such as rating agencies' environment or pension funds, do not play a significant role in the risk of being accused of greenwashing.

Finally, the approach implemented by the financial sector, particularly through responsible investment charters, is characterized employing specifications, then the determination "good citizen". However, these codes of conduct seem to react to the demands of society and act as antidotes to the accusations pointed at them.[32]

Moreover, many believe these financial institutions are attempting to cover up their questionable activities by implementing these charters and codes of conduct. Therefore, the actions taken by these institutions may be aimed at improving their public image rather than taking meaningful steps towards ethical and sustainable operations. Ultimately, it remains a concern for the general public and stakeholders whether these measures reflect genuine efforts towards responsible financial practices or are simply superficial and designed to appease public opinion.

Regulatory gaps and loopholes
India has yet to implement effective consumer protection regulations. The absence of such regulation has led to consumers relying on the Code of Ethics for Business (given by the Indian Financial Regulatory Authority) to some extent. IRDA and SEBI also ban companies for making false claims, but enforcement of bans is flexible. The Non-Bank Financial Institutions Act and the Chit Funds Act have violations as criminal offenses.

However, many companies escape punishment as enforcement could be better in India.[33] The penalty for a false claim is not harsh enough. Companies use it as a marketing budget while running their business, which may not work in countries like the United States. Companies in developed countries do not hesitate to penalize violators. IRDACODE, 2002 includes the clause 'under duty not to expose clients to undue risk,' however, it is currently meant in terms of financial risk. It must be stressed that such financial risks are intrinsic to the insurance activity because the service sold is a risk transfer service.[34]

Hazardous financial products are those like Lehman Brothers Principal Protected Note, which claims "guaranteed returns" that are not truthful. Even if the promised returns are paid on wrong grounds, life insurance is unlikely to cause systemic risk. It is essential to establish consumer protection regulations in India to ensure the fair treatment of consumers and integrity in business transactions. The lack of strict enforcement and penalties for deceptive practices has created an environment where companies can take advantage of consumers without facing significant consequences.

This erodes trust in the marketplace and exposes individuals and businesses to unnecessary risks. In developed countries, there are clear repercussions for companies that engage in deceptive practices. India should strive to adopt similar standards to create a level playing field for all stakeholders. By prioritizing consumer protection and ethical business practices, India can foster a healthier and more sustainable economy for the long term.

Impact of Greenwashing on Stakeholders

It needs to be understood that misreporting does entail societal costs. More specifically, it can result in external costs to various stakeholders such as banks, creditors, higher authorities, suppliers, workers, and the economy as a whole. Thus, greenwashing is not necessarily cost-neutral.

The banking authorities incur costs from preparedness and the undertaking of bank examinations, audits, and supervision. Banks can spend institutional resources having expertly formulated sustainability reports checked by technical entities and may incur costs addressing any alleged shortcomings in social or environmental responsibilities related to sustainable lending or equity investment activities.

Creditors can lose or tie up funds, especially in countries with strong governance rules where low administrative costs can dominate the competition for financial customers. Employees, workers, and society may perceive the value of the organization's overall sustainability being eroded by enterprises that engage in greenwashing.

Companies also face a higher cost of capital associated with extra-secondary market trading of stock and loans. On this footing, the attention of the banking industry and society must be drawn to the fact that the accounts of financial institutions create informational benefits for society.[35] In alignment with information and accountability theory, such benefits are grounded in a critically defined management role. Are customers aware of this, and are they setting social conditions?

The perspective of academia and banks in exploring financial institutions' broadly defined social performance should be founded on accountability and symmetric information principles. The following are relevant and reputable sources of information that expand further on this topic. Profitable innovation at lower economic costs and sustainability leads to better business opportunities. Review and disseminate essential information from the company's periodic disclosures. Marketing trends and observations to monitor the marketing of the company's products and services.

Customers
A survey conducted by Assocham and Harit Dharaa Research Development and Education Foundation in six major cities-Delhi, Mumbai, Kolkata, Chennai, Bangalore, and Ahmedabad-shows that up to 70% of consumers are not interested in the branded products which claim to be more eco-friendly than others. The survey also found that 90% of customers are willing to pay even 10% additional cost for the products, provided they come to know the product is eco-friendly.

Research conducted in Sweden proved that customers are always ready to buy green products if given enough information.[36] This study reinforces the importance of providing customers with clear, detailed information about the eco-friendliness of products to drive purchasing behaviour. It also highlights the potential for increased revenue from eco-friendly products, given the consumer willingness to pay more for sustainable options.

With strong evidence supporting the demand for eco-friendly products, businesses should prioritise transparency and education in their marketing and product development efforts. This approach can meet consumer demand and drive positive environmental impact through responsible purchasing decisions.

Another recent survey found that approximately 80% of customers are willing to identify with the values of the product and are influenced by these issues during the purchasing process. During a downturn, customers tend to be sensitive to prices. However, it remains a fact that certain customers are willing to pay slightly higher prices for environmentally friendly products than non-eco-friendly ones.

The maximum price a customer is inclined to pay depends not only on the household but also on how the marketing of green products is communicated to that household. When customers feel a deep connection to the environmental values of the brand, they are more likely to voluntarily allocate a larger portion of their income to eco-friendly products.[37]

Consumers' commitment to sustainability has caused a shift in the way companies advertise and sell their environmentally friendly products. Therefore, understanding and effectively communicating these values to customers is becoming increasingly important in today's market. With the appropriate marketing approach, businesses can effectively cater to customers willing to invest in products that align with their values. Companies that prioritize eco-friendly values and effectively convey them to their customers are seeing a significant increase in sales.

This means businesses must focus on the quality of their environmentally friendly products and how they present and discuss their environmental initiatives and commitments. Furthermore, companies prioritising sustainability are seen as leaders in industry, giving them a competitive edge and enhancing their brand image. As a result, it is clear that understanding and effectively communicating environmental values to customers is crucial for the success of businesses in the modern market.[38]

Addressing Greenwashing: Best Practices and Strategies

To address greenwashing and signpost the different shades of sustainable finance products, the first and most fundamental requirement is to establish a common understanding and articulation of what is meant by each sustainable finance idea. Next, expectations about and communication around these ideas should be credible. This is particularly challenging because it is difficult to agree on the relative environmental friendliness of different financing instruments.

We need to leverage information technology to ensure transparency and accountability. Rating and labelling of opportunities, products, and services are important as these would substantially contribute to disaggregating sustainable finance ideas. Separate policies and other incentives should be implemented to develop these important elements underlying the quality of sustainable finance.[39]

Governments should put basic disclosure requirements in place, which require financial institutions to disclose a minimum set of indicators related to each sustainable finance idea. To keep pace with evolving measurement methodologies and practices, financial institutions should provide for reviews of the quality of their reporting, possibly by independent panels. Disclosure requirements should be distinct from more detailed sustainability reports.[40]

Due to the lack of ESG and impact investment performance indicators, financial institutions should develop and measure progress against their own performance standards. This would require a minimum degree of standardization. The outside world including investors and potential clients should view these efforts as enhancing the credibility and competitive advantages of institutions offering sustainable finance, rather than as a burden.[41]

These investments add value, which should be reflected in market valuation, attracting new capital and potentially increasing returns. This externality applies to financial market products that capture social and environmental benefits, characterized by high variability in creating such value.

Regulatory interventions
The Listing Obligation and Disclosure Requirements Regulations, 2015 (LODR) is the latest series that have provisionally initiated corporate environmental disclosures in India. The process of corporate environmental disclosure mandates listed entities to have a specific board-level committee and a report comprising five aspects. It has primarily focused on reporting principles of polluter-pay, precautionary, public trusteeship, and the sustainable development principle. The report is required as approved or prescribed, or directed by the CG and is made available for public access on the company's official website.

The circular issued by SEBI outlines a gradual and comprehensive method to encompass all-encompassing ESG/Sustainability criteria and promote ESG/Sustainability ratings for a publicly traded company. While the guidelines represent a substantial and commendable move by SEBI and are generally well-outlined, they lack the essential level of detail, inclusiveness, consistency, and clear transparency in any disclosures.

With the increasing focus on ESG/Sustainability factors, SEBI must refine and expand the guidelines further to ensure a robust and comprehensive framework for ESG/Sustainability reporting and ratings in the Indian market.[42] As the capital market regulator, SEBI aims to foster fair and efficient markets, thereby facilitating the growth and development of the Indian economy.

Therefore, SEBI must provide a structured and well-defined approach to ESG/Sustainability reporting and ratings, which can be achieved by incorporating industry best practices, international standards, and stakeholder engagement. This will further enhance the credibility, comparability, and reliability of ESG/Sustainability disclosures, ultimately promoting investor confidence and driving sustainable and responsible business practices.

In India, the SEBI IFA guidelines were issued after the recommendations of the Expert Committee mandated the sustainability reporting of listed entities. The guidelines are the first significant attempts in Indian capital markets to articulate a credible ownership culture and could be improved and applied to a broader spectrum of companies.

Listed entities must adhere to these guidelines to ensure transparency and accountability in their operations. By expanding the scope of these guidelines to encompass a broader range of companies, SEBI aims to foster sustainable and responsible business practices across the corporate landscape. This move is a concrete positive step towards building a much more ethical and sustainable business environment in India.[43]

The expansion and application of these SEBI IFA guidelines are seen as a critical component in the larger push towards sustainable and responsible corporate practices. Companies must embrace these guidelines, as they provide a framework for integrating sustainability into their overall business strategy. This will enhance their competitiveness in market and contribute to the long-term sustainability of the Indian economy.

Furthermore, the adoption of these guidelines by a wider range of companies will bring about a transformation in India's corporate landscape. It will encourage greater accountability and transparency in business operations, leading to more informed decision-making by stakeholders. This, in turn, will create a more favourable environment for sustainable and responsible business practices to thrive, ultimately benefiting the Indian economy and society at large. The SEBI IFA guidelines, therefore, play a crucial role in shaping the future of business in India, paving the way for a more ethical and sustainable corporate ecosystem.

The misleading promotion of green initiatives for financial gain, known as greenwashing, continues to be a significant issue affecting the financial sector and the environment. This problem has gained global attention and led to various attempts to regulate sustainable finance through voluntary actions or formal laws and standards. However, the wide disparity in global regulations underscores the need for a cohesive approach to sustainable finance and a comprehensive regulatory framework in India.

As businesses and consumers prioritize sustainability, countries must collaborate to establish consistent and enforceable guidelines for credible and effective green finance initiatives. Creating transparent and standardised practices will enhance investor and consumer confidence and contribute to the long-term protection of the environment. By adopting a unified and rigorous approach to sustainable finance, India can enhance its reputation as a leader in environmental responsibility and establish a more stable and resilient financial system for the future.

The Role of Technology in Combating Greenwashing

Technology is essential for financial institutions to prevent greenwashing by improving their ability to implement and enforce internal economic policies related to lending, the environment, and social responsibility. By developing a digitized system, banks can effectively address their customer base's supply, company, and demand aspects and centralise knowledge across the organization while maintaining local flexibility. This leads to better coordination of cross-organizational business activities, ultimately ensuring that the financial industry remains accountable and transparent in its efforts to encourage environmental and social sustainability.

Utilizing technology also allows for more accurate data collection and analysis, enhancing the ability to identify and address potential risks and opportunities within the market.[44] With enhanced efficiency and accuracy in decision-making processes, financial institutions can better allocate resources towards sustainable initiatives and projects that align with their environmental and social responsibility goals.

Additionally, technology facilitates greater outreach and engagement with stakeholders, fostering a collaborative approach to addressing sustainability challenges and promoting meaningful change within the industry and the communities it serves. As technology advances fourfold, financial institutions must adapt and leverage these developments to uphold their commitment to environmental and social sustainability while maintaining trust and credibility in the eyes of their stakeholders and the public.

The earlier part of the IT era, let us say the 1965-1985 period, was characterized by the automation of existing business activities. Of course, there were new application areas of IT - for instance, after the 1980s, thanks to higher memory capacity and faster speed of computing, the focus gradually shifted from transaction computing to decision support, to Executive Information Systems (EIS) and Strategic Information Systems (SIS), etc.

But the main emphasis was initially on making existing activities more efficient. This period marked a significant transition in the use of IT as it paved the path for a new decade of technological advancement and innovation in various fields. The integration of IT into businesses and organizations became more prevalent, transforming how work was done and layed the foundation for the digital revolution that would follow in the coming years. The 1965-1985 era provided a crucial foundation for the future development of IT and its widespread impact on society.

NSS 68th round data indicates that the availability and usage of technology are widespread under SHG groups with a bank linkage and are predominantly financed entirely by banks across the country. The NABARD official website data depicts that at the end of 31 March 2019, there were 84.99 lakh SHGs with savings of Rs. 2,775 Crore, loan outstanding of Rs. 67,687 Crore. As the SHGs and JLGs are one of the interventions of the RBI and NABARD for financing across the country and operation is predominantly by banks through their linked branches; these branches will have an intimacy with SHGs and JLGs.

Various data points can be designed to measure the performances of the bank branches, covering public and private sector banks, which could improve over a span of time, or help RBI accordingly take proper action, would have been very useful.[45] With this data, for any participating bank, SHGs and JLGs will be ITC ready, ports, and repository, which enhances transparency and self-regulation among participating banks. With the rapid expansion of technology in the financial sector, it is essential to adapt to digital platforms like online banking and mobile applications to cater to the needs of SHGs and JLGs.

Enhanced financial education can empower SHGs and JLGs to make informed decisions, contributing to economic growth. By leveraging technology and best practices, banks can provide these groups with affordable, convenient financial services, fostering socio-economic empowerment and improving living standards. This will also contribute to the government's goal of fostering financial inclusion and reducing poverty nationwide.

The widespread availability and usage of technology among SHG groups with a bank linkage are predominantly financed entirely by banks across the country, as indicated by NSS 68th round data. The NABARD official website data depicts that at the end of 31 March 2019, there were 84.99 lakh SHGs with savings of Rs. 2,775 Crore, and loans outstanding of Rs. 67,687 Crore. As the SHGs and JLGs are one of the interventions of the RBI and NABARD for financing across the country and operation is predominantly by banks through their linked branches, these branches will have an intimacy with SHGs and JLGs.

Designing data points to measure the performance of public and private bank branches can help the RBI take appropriate actions over time.[46] With this data, SHGs and JLGs will be ITC-ready for any participating bank, as well as ports and repositories, which enhances transparency and self-regulation among participating banks.

With the rapid expansion of technology in the financial sector, it is essential to adapt to digital platforms like online banking and mobile applications to cater to the needs of SHGs and JLGs. Furthermore, an increased focus on financial education and literacy programs can empower SHGs and JLGs to make more informed financial decisions, ultimately contributing to the overall growth and development of the economy.

By leveraging technology and adopting best practices in financial inclusion, banks can ensure that SHGs and JLGs have access to affordable and convenient financial services, leading to their socio-economic empowerment and improved standard of living.[47] This will also contribute to the government's goal of fostering financial inclusion and reducing poverty levels nationwide.

Use of blockchain and AI
The use of technology, which, at the bare minimum, makes use of the very latest innovations in technology, should be a primary feature of a comprehensive government-led technology initiative. This technology initiative will require considerable investment, not only to develop solutions but also to police these solutions.

The benefits delivered by the ability to comply transparently, accurately, and quickly with vastly reduced regulatory costs will far outweigh any initial investment in technology. Non-compliance in a highly regulated industry is increasingly a cost that financial institutions cannot bear. Compliance costs are skyrocketing due to the need to focus on creating new digital products, the cost of ERP customisation and upgrades, and compliance checkup software.

The link between cost reduction and sustainability has never been as strong as today. It is time for this trend to be recognised and confronted head-on. Integrating technology into key business processes can offer massive benefits, cutting costs and increasing efficiency. Implementing new and cutting-edge technologies can streamline operations and reduce waste, contributing to significant cost reduction and efficiency gains.[48] By leveraging the latest innovations, financial institutions can better manage risk and compliance and improve data security and customer service.

Emerging technologies like artificial intelligence and blockchain offer new avenues for reducing costs, enhancing transparency, and ensuring regulatory compliance. In addition, technology-driven solutions can drive sustainability efforts by reducing environmental impact and improving resource management. The benefits of embracing technology are clear, and the time to act is now.

The rapidly increasing data storage capabilities and new technologies like blockchain and AI provide the perfect solution for AI applications in verifying ESG (Environmental, Social, and Governance) disclosures. The all-pervasive use of digital technology and growing data aggregation offer a new way to resolve critical transparency problems. Blockchain is a platform that ensures consistency in information disclosure.

AI could be the key to accessing blockchain information without trusting the intermediary. Its potential application in addressing the mounting challenges of climate change and sustainable development by technology stakeholders such as Neeti Aayog and NASSCOM in India is particularly interesting.[49]

Blockchain technology and AI would ensure a secure, encrypted, and fully auditable primary and secondary data trail. This would make it difficult for financial institutions to manipulate, hide, or provide erroneous data on their sustainability performance.

Integrating these technologies into ESG disclosures could significantly enhance the accuracy, transparency, and reliability of information available to stakeholders. This could lead to improved decision-making processes and greater trust between investors, companies, and regulatory authorities. Using blockchain and AI to verify ESG disclosures could simplify compliance and reporting requirements for organisations, resulting in more efficient and cost-effective operations.[50]

As these technologies continue to thrive, their potential to revolutionise ESG reporting and sustainability practices becomes increasingly apparent, emphasising the need for proactive adoption and integration into existing systems and processes. The combination of blockchain and AI in the realm of ESG disclosures represents a monumental opportunity to drive positive change in the business landscape and beyond.

Conclusion, Future Outlook and Recommendations
In light of the ongoing climate change debates and the discussions forming around the same and the international conventions and treaties being signed by India that are binding on the country, it is necessary to start ascertaining the section of financial institutions in questioning their practices in this context.

There may be more of an outcry from environmentalists and the public if financial institutions fall short of achieving the expectations that have been set out the international community has set out already has guidelines for the banking sector on environmental assessment. The regulatory body SEBI is also on the job to set standards for responsible finance in India. In study, efforts need to be made to put financial sector that is sensitive in all respects to the environment.

The banking sector in India is at a nascent stage of implementing green efforts. Indian banks are aware of the reputational risks of being identified as 'brown' or non-environmentally-sensitive entities. Banks endeavour to implement best practices in environmental exposure, and public sector banks are not far behind in the process. However, in India, many financial institutions are still at an elementary level and are essentially indulging in greenwashing in the name of being green. As the understanding of the sector needs to be improved, we believe that certain efforts must be made at the institutional and policy levels.

The banking sector in India must prioritise sustainability and environmental responsibility by investing in green projects and adopting green financing mechanisms. This can be achieved through collaboration with environmental experts, policymakers, and international organisations to develop and implement green banking practices that align with global standards.[51]

In addition, there is a need for greater transparency and accountability in reporting environmental impact and progress towards green initiatives. Adopting green banking will benefit the environment and strengthen the long-term success and stability of the banking sector in India. By integrating green practices into their operations, Indian banks can contribute to a sustainable and resilient economy for future generations.

Financial institutions must take these issues seriously and integrate environmental and social risk factors into their lending, investment and insurance practices. This would involve conducting comprehensive environmental and social due diligence on their clients, investments, and projects and monitoring and reporting on environmental and social performance.

In addition, financial institutions could develop innovative financial products and services that incorporate environmental and social factors into their design, such as green bonds, sustainable and responsible investment funds, and environmental and social impact assessments.

Furthermore, they could collaborate with relevant stakeholders to develop and promote best practices for sustainable finance and engage with policymakers to advocate for supportive regulatory frameworks. Ultimately, by embracing responsible finance, financial institutions can play a crucial role in advancing ecological and social sustainability in India. In doing so, they can be part of the solution rather than the problem and contribute to a sustainable future for all.

Potential trends and developments
Financial institutions' need for more profound and concrete sustainability action continues to increase for various reasons. This section highlights potential trends and developments that might be expected to impact financial institutions related to the governance of their climate strategies and systemic risks associated with their activities going forward. As the global economy is becoming more interconnected and interdependent, financial institutions face a growing need to address sustainability issues more comprehensively and strategically.

This includes developing climate strategies that mitigate risks and create long-term value for stakeholders. Moreover, as environmental, social, and governance (ESG) considerations become increasingly important for investors, financial institutions must adapt their approaches to ensure they remain competitive in the market.

In addition, the ongoing shift towards a low-carbon economy and the growing recognition of the systemic risks posed by climate change will require financial institutions to re-evaluate potential risk management practices and incorporate sustainability considerations into their overall governance frameworks. These developments are expected to significantly impact how financial institutions funcion and make decisions in the coming years. As such, financial institutions must be proactive and innovative in their sustainability efforts to remain resilient and prosperous in these emerging challenges.

This can involve seeking new opportunities for sustainable investments, collaborating with other organisations on sustainable initiatives, and embracing technology and innovation to drive positive environmental and social impact. Additionally, financial institutions can strengthen their sustainability commitment by engaging with stakeholders, including employees, customers, and local communities, to ensure that their sustainability policies and practices are aligned with needs and expectations of t broader society.

Ultimately, by taking a proactive and holistic approach to sustainability, financial institutions can mitigate risks, improve their long-term performance and contribute to a sustainable and globally inclusive economy.

Despite the increasing proactive interest in climate change by financial institutions and the signatory base of various public statements on the issue, the effects of national and international agreements and the increasing associated obligations on financial institutions in raising the ambition of their contribution towards green objectives are still insufficient.

Regulatory action is needed to catalyse more widespread, interactive, and fully aspirational strategies and targets and robust risk management, investments, and lending practices. It is essential to address the fact that financial institutions can cause significant systemic risks that would, in effect, amplify the costs of the transition to a low-carbon economy for investors, taxpayers, and society.

Moreover, the further delay in facing our dependence on the stability and proper functioning of the natural environment—and the urgent action needed to mitigate climate change and minimize other environmental challenges—poses an ever greater concern for our common future. Furthermore, financial institutions must take immediate, proactive, and comprehensive steps to align their operations with sustainability goals and to reduce their environmental impact.

Doing so, they can contribute positively to mitigate climate change and support a more sustainable global economy for present and future generations. Failure to do so could result in catastrophic consequences for the environment, global economy, and humanity. Therefore, financial institutions must prioritise environmentally responsible practices and incorporate them into their core business strategies. The time for action is now, and the role of financial institutions thereby in addressing climate change cannot be underestimated.

End Notes:
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